How to Order with Us?
Clothes Lab Clothing Factory Thailand has a clear and standard process from inquiring to after-service. As the most trusted custom clothing manufacturer in Thailand, we take pride in the smooth, efficient working relationship as well as production processes. We developed the highest working process to ensure your satisfaction in doing business with us.
Working Process
Inquiry / Corporate Solutions
Our low minimum order (MOQ) for a regular clothes manufacturing is 200 pieces per design. If you are looking for more than 1,000 pieces of custom screen printing or custom sublimation printing, get in touch with our team for our Corporate Solutions that will provide you with many extra benefits. We are more than happy to accommodate all kind of products.
Quotation
If you already know the kind of garment manufacturing you need, then you can fill up the form in the contact us page, our team will return with a quote within 48 hours. Also, please provide ready-to-print artworks (in vector, .ai, .eps) along with detail description on print sizes and the position of the artwork.
Deposit
A deposit of 50% must be made before we start working on your order.
Graphic Sample
Once we received the deposit, our team will send you a mockup of your design on the clothes of your choice.
(Optional) Product Sample
You have the ability to choose whether to get an actual sample (final product). Please consult with our agent in advance if you would like to have the product sample.
Approve for Production
You must approve for the production before we begin the full production.
Quality Control (QC)
Our internal quality control personnel ensure that the products are meeting the expectation and our garment manufacturing standards. Once our QC team completes the inspection, we will inform you and the other 50% must be paid before we ship the products to you.
Packing and Shipping
Highly trained and syncronized team will pack your product with care and they also act as the final QC persons detecting any issue before putting the product into the container. The product will be shipped with our logistic partner, DHL. For more information regarding shipping, please visit delivery page.
Afterservice
We always make sure that you receive your product in a timely manner and in the best condition. Our customer services team may reach out to make sure of your satisfaction. In case of any unfortunate events, such as product damage, mistakes, shipping issue, etc. please refer to our company policies page and reach out to our team. We will assist you the best we can to ensure your satisfaction and the positive experience doing the business with us.